Are you a recent graduate eager to kickstart your career in a dynamic and fast-paced environment? Look no further! GJ Tech Solutions is thrilled to announce openings for Executive positions in Chat Support at our Ahmedabad office. If you’re a 2024 pass out with excellent English writing skills, a knack for problem-solving, and a passion for customer service, we want to hear from you.
About GJ Tech Solutions:
GJ Tech Solutions is a leading player in the tech industry, specializing in cutting-edge solutions and innovative services. With a commitment to excellence and a focus on customer satisfaction, we’ve established ourselves as trailblazers in the field. Our team is comprised of talented individuals who are passionate about technology and dedicated to delivering top-notch results.
Position: Executive – Chat Support
GJ Tech Solutions Invites 2024 Passouts: Explore Exciting Career Opportunities in Chat Support
Location: Science City, Ahmedabad (Work from Office)
Requirements:
At GJ Tech Solutions, we value individuals who are driven, adaptable, and eager to learn. To excel in the role of Executive – Chat Support, candidates must meet the following criteria:
- Proficient English Writing Skills: Clear and effective communication is essential for providing exceptional customer support via chat. Candidates should be able to express themselves fluently and concisely in written English.
- Typing Speed of at Least 25 Words Per Minute: In a fast-paced chat environment, the ability to type quickly and accurately is crucial. Candidates should have a minimum typing speed of 25 words per minute to ensure efficient communication with customers.
- Comfortable Working in Rotational Shift Timings: As part of our commitment to providing round-the-clock support to our customers, candidates must be willing to work in rotational shift timings. Flexibility and adaptability are key qualities for success in this role.
Responsibilities:
As an Executive in our Chat Support team, you will play a vital role in delivering exceptional customer service and maintaining customer satisfaction. Your responsibilities will include:
- Providing Customer Support via Chat: Engaging with customers in real-time chat conversations to address their inquiries, resolve issues, and provide assistance as needed.
- Resolving Customer Queries and Concerns Promptly and Professionally: Utilizing your problem-solving skills and product knowledge to effectively resolve customer queries and concerns in a timely and professional manner.
- Maintaining Accurate Records of Interactions with Customers: Keeping detailed records of customer interactions, including inquiries, issues, and resolutions, to ensure consistency and quality in service delivery.
Qualifications:
To be considered for the Executive – Chat Support position, candidates must meet the following qualifications:
- 2024 Passout with a Bachelor’s Degree (Any Field): We welcome applications from recent graduates who have completed their Bachelor’s degree in any field in 2024.
- No Prior Experience Required, Freshers Are Welcome: At GJ Tech Solutions, we believe in nurturing talent and providing opportunities for growth. No prior experience in customer support is necessary – we’re looking for individuals with the right attitude and aptitude to succeed.
Benefits:
Joining the GJ Tech Solutions team comes with a range of benefits, including:
- Competitive Salary: We offer competitive compensation packages designed to reward talent and drive performance.
- Opportunities for Growth and Advancement Within the Company: At GJ Tech Solutions, we’re committed to fostering the professional development of our employees. As you gain experience and demonstrate your capabilities, you’ll have opportunities to take on new challenges and advance your career within the company.
- Comprehensive Training Provided: We understand that starting a new role can be daunting, which is why we provide comprehensive training to equip you with the knowledge and skills you need to excel in your role.
GJ Tech Solutions Invites 2024 Passouts: Explore Exciting Career Opportunities in Chat Support
How to Apply:
If you’re ready to embark on an exciting career journey with GJ Tech Solutions, we invite you to email your resume to support.hr@gjtech.co.in. Please include “Executive – Chat Support Application” in the subject line of your email.
Don’t miss out on this incredible opportunity to join a dynamic team and make a meaningful impact! We look forward to welcoming you aboard at GJ Tech Solutions.
Conclusion:
In conclusion, GJ Tech Solutions is on the lookout for talented and ambitious individuals to join our team as Executive – Chat Support. As we continue to expand our operations and enhance our customer service offerings, we recognize the importance of building a dedicated team of professionals who are passionate about delivering exceptional results.
For recent graduates looking to launch their careers in a thriving industry, this opportunity represents the perfect entry point. With no prior experience required and comprehensive training provided, you’ll have the support and resources you need to succeed. At GJ Tech Solutions, we believe in investing in our employees’ growth and development, offering competitive salaries, opportunities for advancement, and a collaborative work environment where your contributions are valued.
If you’re ready to take the next step in your career and become part of a dynamic team that’s shaping the future of technology and customer service, we encourage you to seize this opportunity and apply today. Join us at GJ Tech Solutions, where your potential meets limitless possibilities.
We look forward to welcoming you aboard and embarking on this exciting journey together. Thank you for considering GJ Tech Solutions as your employer of choice.
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